Just place a request to return the order. Our return process is simple and easy and your money is safe with us.

Upon placing Cash on Delivery orders our team will call to ensure the order was not a mistake or not someone having a laugh. Only confirmed orders will be shipped. 

If you refuse to receive a shipped Cash on Delivery order, that most probably means that you won't be able to use the cash on delivery service again, and that your next order should be paid by card.


If you placed an order using a credit card and refused to receive the order, it will be shipped back to us at a cost and the balance will be refunded to your credit card or will remain as a Store Credit on your account after deducting the return cost. The return cost of the refused order will be 150 AED or equivalent Plus all VAT or Tax where paid for custom.