Your returns

What is your return policy?
You can return anything. You don’t need to give us an excuse. Just let us know within 14 days of receiving your item. We’ll accept your return and offer a r...
Tue, 28 Apr, 2020 at 5:01 PM
How much will returning items will cost me
It’s absolutely free of charge for the first return. Elabelz.com will issue a free-of-charge return airway bill from your doorstep. Your replacement items w...
Sat, 14 Mar, 2020 at 1:07 PM
Can I return items that I did not pay for?
Sorry. If you received an item as a gift or a giveaway, then it's neither returnable nor exchangeable.
Sat, 14 Mar, 2020 at 1:15 PM
Can I check that you have received my returned item(s)?
Yes, you can. Track returns on your elabelz.com account or by the return airway bill from the courier company’s website. Call us at any time for info.
Sat, 14 Mar, 2020 at 1:22 PM
How do I cancel my return request?
No need! If you did not return the item, nor requested our help to schedule with the courier company, then your return request will expire within 30 days.
Sat, 14 Mar, 2020 at 1:23 PM
I have scheduled to return my products, but the courier company never showed up
Contact them to speed things up; drop your return package at their service point or talk to us and we’ll help.
Sat, 14 Mar, 2020 at 1:25 PM
What happens if I return the items, but they were lost on the way?
If you have proof of delivery from the courier company then we’ll consider your return request valid.
Sat, 14 Mar, 2020 at 1:26 PM
My item got damaged after only one use
Unfortunately, we do not offer any warranties beyond the manufacturer's warranty. You may tell us more and we'll address your case.
Sat, 14 Mar, 2020 at 1:28 PM